HELP
Frequently Asked Questions
General
1. Meet you and your pet and get to know your pet's needs.
2. Get detailed information about caring for your pet and your home.
3. Understand your pet's daily routine.
4. Complete Service Agreement and review policies.
5. Schedule Services and get your house key.
6. Answer any questions you may have.
2. Get detailed information about caring for your pet and your home.
3. Understand your pet's daily routine.
4. Complete Service Agreement and review policies.
5. Schedule Services and get your house key.
6. Answer any questions you may have.
Returning clients can schedule a booking for your pet, by webpage or email anytime. Clients are encouraged to least book two weeks in advance to ensure their scheduled need is available.
It is our policy at Local Pet Sitters to protect the privacy of clients. We will not disclose any personal information including the client's name, phone number, address, email, or pet photo without signed/ expressed consent of the client. We also respect the privacy of a client's home and will restrict our activities to only the areas we need to access in order to take of your pet.
All home visits and dog walks maintains insurance coverage all times with Pro Fur. We take responsibility of your home and pets when they are in our care so your property and pets are covered against mishaps. Boarders such as Liz and Debbie also provide insurance while your pet is in their care. Not all overnight sitters are insured, check out our "sitters" page for more info.
Payment for boarding services requires a 50% non refundable deposit to confirm boarding. Dog walks/ home visits and daycare services payment can be left for the sitter in your home on the first day service begins or paid by e transfer before service begins. For all regular clients payment plans are set up on a biweekly schedule.
For all home visits and dog walks, 3 hours’ notice is required before time of service is to receive a credit or refund to each service. Without proper notice service will be non refundable. All boarding clients' books with a 50% non refundable deposit. Cancellations 30 days before service have the option of refund or credit of deposit. Any unforeseen circumstances will receive their 50% deposit towards a future stay.
Clients are responsible for providing us with access to your home, by leaving us with a key or code. If you agree to leave a key with us, all keys provided to us are labeled and kept in a secure location. We encourage 2 keys incase of a last minute booking or emergancy visit outside of regular hours.
Boarding
We ask owners to provide all food, food and water bowls, treats, leash, collar, harness, bed, favorite toy(s), and crate if used.
We ask owners to provide all food, food and water bowls, treats, litter box, litter and carrier.
We ask owners to provide all food, food and water bowls, treats/ veggies (if fed), enclosure, bedding and carrier.
Other
Allways looking for talent. Send us a email to inquire!